Airlines contacts

If you need information on bags, flight details or other enquiries regarding your journey, please contact your airline directly.


We have provided below the individual contact details for all airlines. Please note that freecall numbers starting 0800 can only be made within New Zealand. Some numbers listed below are international numbers and may incur charges.

We do our best to ensure these numbers are up to date however if a number has changed, please check the airlines website.


Aer Lingus
09 308 3351
www.aerlingus.com

Aerolineas Argentinas
0810-222-86527
www.aerolineas.com.ar

Aeromexico
0800 623 4293
www.aeromexico.com

Air Astana
09 969 7606
airastana.com

Air Botswana
09 308 3387
airbotswana@worldaviation.co.nz

Air Canada
09 969 7470
0508 747 767
akl.gsa@aircanada.ca

Air Chathams
0800 580 127
(Whakatane and Whanganui - Option 1, Chatham Islands - Option 2, Charter Operations - Option 3)
nzreservations@airchathams.co.nz
www.airchathams.co.nz

Air China
09 379 7696
aklapca@air-china.co.nz
www.airchina.com.au

Air France KLM
09 918 9825

Air India
021 453 454
www.airindia.in

Air Madagascar
09 969 7604

Air Malta
0800 003 339

Air Mauritius
09 969 7471

Air Namibia
www.airnamibia.com

Air New Zealand Ltd

09 336 2400
0800 737 000

Air Niugini
09 977 2230

Air Serbia
0800 002 390

Air Tahiti Nui
09 972 1217
sales@airtahitinui.co.nz
www.airtahitinui.co.nz

Air Vanuatu
09 373 3435
airvanuatu@airvanuatu.co.nz
www.airvanuatu.com

Aircalin
0508 247225
reservations.nz@aircalin.com.au

Alaska Airlines
09 308 3358
alaskaairlines.nz@worldaviation.co.nz

Alitalia
0800 003 339
www.aviationonline.com.au

All Nippon Airways - ANA
09 977 2233

American Airlines
09 308 4014
www.aa.com

Asiana Airlines

09 308 3359

Austrian Airline
09 303 1529
0800 944 220
www.austrian.com

Avianca
09 969 7601

Bangkok Airways
09 969 7600 British Airways
09 966 9777
www.britishairways.com

Brussels Airlines
0800 003 339

Cathay Pacific Airways

0800 441 289
akl_sales@cathaypacific.com
www.cathaypacific.co.nz

China Airlines
09 977 2288

China Eastern Airlines
09 275 6099
aptakl@chinaeasternairlines.co.nz
www.flychinaeastern.com

China Southern Airlines
+86-4008695539-1-4
flychinasouthern@csair.com
www.csair.com

Copa Airlines
0800 623 4293
www.copaair.com

Croatia Airlines
09 837 9897
croatiaairlines@cttravel.co.nz

Delta Air Lines
09 977 2232


Dragonair
09 379 0833

EL AL Air Isreal
09 969 7605
www.elal.co.il

Emirates
0508 364 728
www.emirates.com

Ethiopian Airlines
09 300 4514
ethiopianairlines@worldaviation.co.nz

Etihad Airways
09 977 2207

EVA Air
09 969 7608

Fiji Airways
09 379 8476
0800 800 178
sales.nz@fijiairways.com
www.fijiairways.com

Garuda Indonesia
09 366 1855

Hawaiian Airlines
Phone: +64 9 257 4609
Fax: +64 9 257 4627
www.hawaiianairlines.co.nz

Hong Kong Airlines
09 275 0542

Inflite Auckland
09 377 4406
info@inflitecharters.com
www.inflite.nz

Inflite Mt Cook, Mount Cook Ski Planes and Helicopters
03 430 8026
0800 800 702
info@inflitecharters.com
www.mtcookskiplanes.com

Inflite Taupo
07 377 8805
0800 435 488
info@inflitecharters.com
www.inflite.nz

Japan Airlines
0800 885 880

Jetstar Airways Pty Ltd
0800 800 995
sales@jetstar.com
www.jetstar.com

Korean Air
09 914 2000
aklsm@koreanair.com
www.koreanair.com

LATAM Airlines
0800 700 647
www.latam.com/en_nz

Lufthansa German Airlines
09 303 1529
www.lufthansa.com

Malaysia Airlines
09 379 3743
0800 777 747
aklsales@malaysiaairlines.com

Mongolian Airlines
09 307 9449

Philippine Airlines
09 969 7612
0508 427 222
www.philippineairlines.com

Qantas
09 357 8700
0800 808 767

Royal Brunei Airlines

09 977 2209
aklrba@rba.com.bn

Royal Jordanian
09 307 4754

Sichuan Airlines
09 308 3376

Silk Air
09 379 3209

Singapore Airlines
09 379 3209
0800 808 909
09 379 3043
nz_feedback@singaporeair.com.sg
www.singaporeair.com

Solomon Airlines
09 969 7602
www.flysolomons.com

South African Airways
09 977 2237

SWISS International Airlines
09 303 1529
0800 944 220
www.swiss.com

TAP Portugal
09 308 3373

Thai Airways International
09 377 0268
0800 100 992
reservations@thaiairways.co.nz
www.thaiairways.co.nz

United Airlines
0800 747 400
united.com

Virgin Atlantic Airways
0800 FLYVIRGIN
VirginAtlantic.AKL@worldaviation.co.nz

Virgin Australia
0800 67 00 00
www.virginaustralia.com
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